“It’s a low-barrier industry anyone can be an AV guy,” Pearson says. Service TECH also places an emphasis on aesthetics as well as technology. Lutron lighting is simply the best technology for lighting systems. Crestron control systems eliminate the need to walk from room to room to adjust audio-visual components, lights, temperature settings, and drapes.ĥ. The iPad is becoming the primary touch-screen control device.Ĥ.
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Sonance Architectural Series speakers come in various configurations in order to fit a home’s lighting design and keep ceiling details consistent.ģ. Trufig is an installation platform that puts electrical outlets, light switches, and other receptacles flush with the wall.Ģ. Top 5 AV Products Favored by Service TECHġ. Then, if it doesn’t work, the individual has to be accountable.” “My strategy was to hire the right people, arm them with every resource imaginable, then let them do what they do best. “I saw a lot of excuses for poor performance, from ‘we had to share a ladder’ to ‘we don’t have current software,’” he says. Founded in 2003, with just a vision and a single employee, today it has a staff of 54 and $6.8 million in annual sales.Īccording to Pearson, he began by furnishing employees with all the tools they needed to get the job done. What happened, Pearson says, is that his business, Austin, Texas-based Service TECH, Inc., saw exponential growth at a time when the US economy was tanking. “I thought I could build a better business model, so I decided to put my money where my mouth was, launch a business, and see what happened.” “No one in the industry seemed to be putting an emphasis on employees and how they’re treated, and that impacted the quality of work,” he says. In 2003, Chris Pearson, then the vice president of a commercial audio-video company, had a moment of realization. Commercial and residential audio-video installation and maintenance
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